Privacy Policy

The French version is the reference in case of discrepancy.

Data controller

Résonances — contact: [email protected]

Data collected

• Identity and contact: name, email, phone (reservation form)
• Reservation: party size, interest in overnight stay, number of rooms
• Payment: processed directly by our provider Stripe — we never store card details
• Dietary restrictions / allergies: collected at a later step, before the residency, solely to adapt the service
• Browsing and advertising data (with your consent): Google Analytics (GA4), Meta Pixel / Conversions API

Data recipients

• Stripe — payment processing
• Resend — confirmation emails
• Google (GA4) — audience measurement, with your consent
• Meta — advertising performance measurement, with your consent

Cookies

Cookies strictly necessary for the site to function are always active. Analytics and advertising cookies are only set after your consent, given via the banner shown on your first visit. You can clear cookies at any time via your browser settings.

Retention

Data related to a reservation is kept for as long as necessary to organize the residency and to meet applicable accounting obligations.

Your rights

Under GDPR, you have a right of access, rectification, erasure and objection regarding your data. To exercise it, write to [email protected].